1. Booking and Cancellation Policy
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All class bookings must be made in advance via our website or booking system.
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Cancellations must be made at least 24 hours before the scheduled class to receive a refund or reschedule.
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Cancellations made within 24 hours of the class will not be eligible for a refund unless there is a documented emergency situation (e.g., medical emergencies).
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Refunds or credits for emergencies are subject to approval at our discretion.
2. Loyalty Packs
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Non-Refundable & Non-Transferable: All loyalty packs are strictly non-refundable and cannot be transferred to another person or converted into cash credits. However, passholders may book a guest slot using a class from their allocation. To do so, simply book an additional space using the usual booking method.
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Expirations & Extensions: Passes must be used within the specified timeframe stated at the time of purchase. Unused classes after the expiration date will be forfeited.
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Cancellation Window: Individual class bookings made using a pass must be canceled at least 24 hours prior to the class start time to retain the class credit. Late cancellations or no-shows will result in the loss of that class credit.
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Discretionary Refunds: In exceptional circumstances (such as documented medical issues or unexpected relocation), refunds or pass extensions may be considered strictly at the discretion of the business owner. Any refunds given will also be prorated to accommodate the loyalty saving enjoyed up to the date of cancellation (i.e. used classes will be calculated at the full price).
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Right to Terminate: Yogadia Ltd reserves the right to cancel a pass and refund any remaining unused balance at any time if policies or community respect guidelines are breached.
3. Health and Injury Disclosure
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Participants must inform Yogadia of any pre-existing health conditions, injuries, or recent changes to their physical or mental health that may affect their ability to participate in yoga classes safely.
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It is the responsibility of each participant to update instructors on any changes in their health status before every class.
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Failure to disclose relevant health information may result in increased risk of injury, and Yogadia will not be held liable for any resulting consequences.
4. Liability Waiver
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By participating in our yoga classes, you acknowledge and accept that yoga involves physical activity and carries a risk of injury.
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You agree to assume full responsibility for any risks, injuries, or damages resulting from participation in our classes.
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Always consult with a healthcare professional before starting any new physical activity.
5. Payment Policy
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Payment must be made in full at the time of booking.
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Prices for classes, memberships, and other services are subject to change without notice.
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Discounts, promotions, or special offers cannot be combined unless explicitly stated.
6. User Conduct
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Participants are expected to act respectfully towards instructors and fellow students.
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Disruptive or inappropriate behavior may result in removal from classes or termination of access to services.
7. Intellectual Property
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All content on this website, including text, images, videos, and class materials, is the property of Yogadia and is protected by copyright laws.
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You may not copy, reproduce, or distribute any content without prior written consent.
8. Privacy Policy
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We respect your privacy. Please refer to our Privacy Policy for details on how we collect, store, and protect your information.
9. Data Protection
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We are committed to protecting your personal data in compliance with applicable data protection laws.
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Any personal information collected during bookings, communications, or through our website will be used solely for providing our services, improving user experience, and adhering to legal obligations.
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Your data will not be shared with third parties without your explicit consent, except when required by law.
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You have the right to access, modify, or request the deletion of your personal data at any time by contacting us at Claudia@yogadia.co.uk
10. Changes to Terms and Conditions
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We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
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Continued use of our services constitutes acceptance of the updated Terms.
11. Governing Law
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These Terms and Conditions are governed by the laws of the United Kingdom.
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Any disputes will be resolved in the courts of the United Kingdom.
If you have any questions about these Terms and Conditions, please contact us at Claudia@yogadia.co.uk
Thank you for choosing Yogadia! Namaste.
By proceeding with booking or using our website, you confirm that you have read, understood, and agree to these Terms and Conditions.